About

About Spencer Lewis

I’m a Business Systems Administrator and Learning Experience Developer with over 8 years of experience managing enterprise systems while creating engaging, effective learning solutions for diverse audiences. My unique background combines technical systems administration expertise with instructional design proficiency, allowing me to bridge the gap between technology and learning.

Currently managing a mission-critical Learning Management System serving 6,000+ users with 15,700+ courses at the Utah Transit Authority, I specialize in enterprise system configuration, user access controls, data integration, and cross-functional team leadership.

My Approach

I believe that effective solutions—whether enterprise systems or learning experiences—start with understanding people and their workflows. My methodology combines technical expertise with human-centered design:

  • Systems thinking approach to enterprise technology and learning ecosystem integration
  • Evidence-based practices grounded in business analysis and learning science
  • Collaborative development with continuous stakeholder feedback and iterative refinement
  • Compliance and accessibility principles ensuring regulatory adherence and universal access

Core Competencies

Enterprise Systems Administration

  • Learning Management System administration (6,000+ users, 15,700+ courses)
  • Multi-tenant software configuration and customization
  • User access controls and workflow automation
  • System integration and cross-platform data feeds management
  • Business process analysis and requirements gathering

Learning Experience Development

  • ADDIE methodology and systematic instructional design
  • Interactive e-learning development (Articulate 360)
  • Learning analytics and performance measurement
  • Competency-based training program development
  • Accessibility compliance (WCAG 2.1) and inclusive design

Business Analysis & Project Management

  • Cross-functional team leadership and stakeholder liaison
  • Vendor relationship management and procurement processes
  • Lean Six Sigma process improvement methodologies
  • User acceptance testing and validation procedures
  • Regulatory compliance (FDA Part-11, 21 CFR Part-11)

Professional Background

Currently serving as Corporate Instructional Designer and Business Systems Administrator at the Utah Transit Authority, where I manage enterprise learning systems while leading curriculum development initiatives. I oversee system configurations, user access controls, and data integration across Operations, Safety, Maintenance, and HR business units.

Previously, I developed interactive online content at Salt Lake Technical College for STEM programs and diverse learner populations, and managed technical training programs at Salt Lake Community College using ADDIE methodology. My experience also includes business analysis work at ProPharma Group, where I served as liaison between stakeholders and IT teams for enterprise software development in regulated environments.

Education & Certifications

  • Master of Science in Learning Experience Design and Educational Technology - Western Governors University (2022-2025)
  • Bachelor of Science in Business IT Management - Western Governors University (2008-2012)
  • Lean Six Sigma Green Belt - University of St. Thomas (2016)

Professional Development

  • Learning DevCamp (2017, 2023) - Salt Lake City, UT
  • DevLearn eLearning Conference (2017-2019) - Las Vegas, NV
  • Articulate User Conference (2019) - Las Vegas, NV

When I’m Not Working

Outside of managing enterprise systems and designing learning experiences, you’ll find me exploring Utah’s incredible outdoor spaces, experimenting with new technologies, or diving into the latest research on business process optimization and learning science.

Let’s Connect

I’m always interested in discussing new projects, sharing insights about enterprise systems administration and learning experience development, or simply connecting with fellow professionals in technology and education. Feel free to reach out!