I’m a Learning Experience Designer and Business Systems Administrator with over 8 years of experience creating engaging, effective learning solutions for diverse audiences and managing enterprise systems. My unique background combines technical systems administration expertise with instructional design proficiency, allowing me to bridge the gap between technology and learning.
Through my work
Here’s what I’ve learned: the best learning experiences and smoothest systems have one thing in common—they’re designed around real people doing real work. When training feels disconnected or systems create more problems than they solve, it’s usually because nobody asked the right questions upfront.
My approach starts with listening:
- True collaboration – Your team knows the challenges better than anyone. I work with you, not just for you, bringing stakeholders and subject matter experts into the design process from day one.
- Strategic creativity – I combine Design Thinking’s creative problem-solving with ADDIE’s proven structure. This means solutions that are both innovative and reliable.
- Research-backed design – Every decision is grounded in adult learning theory, business analysis, and user feedback. Pretty slides don’t matter if people can’t actually use what we build.
- Inclusive by design – Accessibility and compliance aren’t boxes to check—they’re opportunities to create better experiences for everyone.
“Design is not just what it looks like and feels like. Design is how it works.”
When I’m not designing learning experiences, you’ll find me exploring creative expression through photography, videography, and audio design—always fascinated by how different mediums can tell stories and evoke emotions. I’m also a dedicated technology tinkerer, constantly evolving my home lab setup to experiment with new IT systems, infrastructure, and emerging technologies. This blend of creative and technical pursuits keeps my problem-solving skills sharp and often sparks unexpected connections. The visual storytelling techniques I refine through multimedia work and the systems architecture I explore in my lab frequently inspire innovative approaches to the learning design challenges I tackle professionally.
Core Competencies
Learning Experience Development
- ADDIE methodology and systematic instructional design
- Interactive e-learning development (Articulate 360)
- Learning analytics and performance measurement
- Competency-based training program development
- Accessibility compliance (WCAG 2.1) and inclusive design
Enterprise Systems Administration
- Learning Management System administration (6,000+ users, 15,700+ courses)
- Multi-tenant software configuration and customization
- User access controls and workflow automation
- System integration and cross-platform data feeds management
- Business process analysis and requirements gathering
Business Analysis & Project Management
- Cross-functional team leadership and stakeholder liaison
- Vendor relationship management and procurement processes
- Lean Six Sigma process improvement methodologies
- User acceptance testing and validation procedures
- Regulatory compliance (FDA Part-11, 21 CFR Part-11, FTA, UDOT)
Additionally, I enjoy experimenting with different learning delivery methods and creative expression through educational technology. Whether it’s exploring immersive simulations, interactive storytelling, gamification elements, or innovative assessment approaches, this constant exploration keeps my design thinking fresh and dynamic. I believe that learning design is a never-ending journey of discovery, and I’m always eager to try new technologies and push the boundaries of how people can engage with content.
Spending time with family and friends is also incredibly important to me. Their support and encouragement fuel my passion and drive, and our shared experiences often inspire new ideas and projects. Whether it’s a casual gathering, a collaborative project, or a heartfelt conversation, these moments remind me of the importance of connection and community.
Mellows with family and friends
In essence, my hobbies and free-time activities are an extension of my creative life. They provide me with endless inspiration, joy, and the energy to continue pursuing my passions as an Designer, Storyteller, and Collaborator. Every experience, every journey, and every moment of reflection contributes to the tapestry of my life and work, shaping me into the person and creator I am today.