Hi, I'm Spencer
Learning-architect ∙ Problem-solver ∙ Technologist
Managing mission-critical enterprise systems and creating innovative training solutions that drive organizational success.
View My WorkWhat I Do
Enterprise Systems Administration
Managing mission-critical LMS serving 6,000+ users with 15,700+ courses. Expert in system configuration, user access controls, data integration, and performance analytics for business continuity.
Business Process Analysis
Requirements gathering, workflow design, and system integration across Operations, Safety, Maintenance, and HR business units. Proven expertise in multi-tenant software configuration and regulatory compliance.
Data Management & Analytics
Database administration, data integrity validation, and performance reporting. Experienced in managing cross-platform data feeds and troubleshooting system connectivity issues.
Vendor & Stakeholder Management
Leading cross-functional teams and managing vendor relationships for enterprise software implementations. Expert in liaison work between business units and IT teams for strategic technology alignment.
Experience
Corporate Instructional Designer / Business Systems Administrator
Manage enterprise learning management system serving 6,000+ users with 15,700+ courses. Lead cross-functional teams across Operations, Safety, Maintenance, and HR to gather requirements, design solutions, and implement training initiatives. Administer system configurations including user access controls, workflow automation, and data integration between multiple business applications.
Contracted Instructional Designer
Developed interactive online content for the School of Applied Technology & Technical Specialties, including STEM programs. Built content and tools for diverse learners, including students for whom English is not their primary language.
Instructional Designer II
Utilized the ADDIE model for developing and maintaining 20+ technical training programs. Collaborated with SMEs and stakeholders to tailor course curriculums for diverse audiences. Applied learning analytics and post-training surveys for continual course improvements.
Conference Center Staging Crew
Set up and strike staging for all events hosted at the Church of Jesus Christ of Latter-day Saints Conference Center and throughout the main campus.
Event Technology Specialist
Setup, operate, maintain and troubleshoot audio, video and information systems for all events held at Snowbird Resort.
Business Analyst
Served as primary liaison between stakeholders and IT teams for enterprise software development and configuration. Engineered complex software configurations in multi-tenant environments, ensuring FDA Part-11 regulatory compliance. Managed help desk operations and conducted user acceptance testing for COTS applications.
Education & Professional Development
Master of Science in Learning Experience Design and Educational Technology
Advanced graduate program focusing on cutting-edge learning technologies, user experience design for education, and data-driven instructional strategies.
Bachelor of Science in Business IT Management
Comprehensive program combining business acumen with information technology expertise, providing foundation for technology-enabled learning solutions.
Recent Professional Development
Learning DevCamp
2017, 2023 - Salt Lake City, UT
DevLearn eLearning Conference
2017-2019 - Las Vegas, NV
Articulate User Conference
2019 - Las Vegas, NV
Lean Six Sigma Green Belt
2016 - University of St. Thomas
Technical Proficiencies
Enterprise Systems & Applications
- Learning Management Systems (LMS) - 6,000+ user administration
- Enterprise Resource Planning (ERP) systems
- Multi-tenant software configuration and customization
- System integration and data feeds management
- User access controls and workflow automation
Database & Analytics
- Database management and data integrity validation
- Learning analytics and performance reporting
- Data quality management and troubleshooting
- Cross-platform connectivity and integration
- Business intelligence and reporting tools
Business Analysis & Project Management
- Requirements gathering and stakeholder liaison
- ADDIE methodology and Agile project development
- Lean Six Sigma process improvement
- User acceptance testing and validation procedures
- Vendor relationship management
Software & Tools
- Microsoft Office Suite (Advanced Excel, Visio, PowerPoint)
- Adobe Creative Suite and Articulate 360
- Help desk operations and technical troubleshooting
- Regulatory compliance (FDA Part-11, 21 CFR Part-11)
- System administration and configuration management
Instructional Design & Learning Experience Development
Learning Design & Development
- ADDIE methodology and systematic instructional design
- Adult learning theory and andragogical principles
- Competency-based training program development
- Multimedia learning content creation and curation
- Accessibility and inclusive design practices (WCAG 2.1)
Learning Experience & User Design
- User experience (UX) design for educational interfaces
- Learner journey mapping and experience optimization
- Gamification and engagement strategy implementation
- Mobile-first and responsive learning design
- Microlearning and just-in-time training solutions
Assessment & Learning Analytics
- Formative and summative assessment design
- Learning analytics and performance measurement
- Kirkpatrick's Four-Level Training Evaluation
- Data-driven learning improvements and iterations
- Competency validation and certification tracking
Content Development & Media Production
- Interactive eLearning module development (Articulate 360)
- Video production and multimedia storytelling
- Technical documentation and job aid creation
- Virtual and augmented reality learning experiences
- Multilingual content adaptation and localization
Recent Work
Interactive Terms Glossary
An interactive, searchable glossary that helps learners quickly find and understand key terminology in technical training materials.
Career Exploration Student Workbook
An enrollment-focused career exploration workbook designed to guide prospective students through self-discovery and connect them to Salt Lake Community College...
SLCC Technical Training Module
Comprehensive technical training module for Salt Lake Community College workforce development program, featuring interactive simulations and practical assessments.
Interactive Web Development Life Cycle Infographic
Interactive educational infographic explaining the web development life cycle through clickable phases and downloadable resources for web development students.
Let's Work Together
Ready to create exceptional learning experiences? I'd love to hear about your project.